FAQ

All important questions and answers about Openair Frauenfeld 2023, changes and tickets can be found in our FAQ.

ALCOHOL

Children and adolescents under 16 years of age are strictly prohibited from consuming alcohol. Adolescents under 18 years of age are strictly prohibited from consuming spirits and drinks with spirits (mixed drinks).

If the age is not undoubtedly above the legal limits, the staff must be shown an identity document (ID).

ALCOHOL PREVENTION

Drink enough non-alcoholic beverages and eat enough during the festival! This will help you to stay fit and clear. Look after yourself and your friends and stay safe.

Animals

A music festival is torture for animals. Therefore: please leave your beloved four-legged friends at home. Also, we cannot tolerate them on the festival site for hygienic reasons. Thank you for understanding! 

Bathing

Unfortunately, swimming in the Thur is no longer possible for nature conservation reasons. The local indoor and outdoor pool on Schlossmühlestrasse is currently closed due to a new construction.

As an alternative serves the newly signposted bathing place.

Cashfree

Easy, secure and cashless payment: Openair Frauenfeld is cashfree!

Purchases at all food and beverage stands, bars and non-food stands, are quickly processed by debit or credit card. The following payment options are accepted: Apple Pay, Mastercard, Maestro, Postfinance, Samsung Pay, SwatchPAY!, TWINT, Visa and V Pay

All further information about the Cashfree system will be published at a later date.

Charging

Phone Battery dead? Our Partner “Chimpy – Instant Battery” guarantees you a full mobile phone battery at the festival. For 5 francs (+ deposit) you can borrow a power bank and charge your mobile while you’re on the move.

DRINK DEPOSIT

A deposit of CHF 2,- is charged for each beverage purchased. The deposit is refunded directly to your card at all bars and beverage stands.

Drinking Water Stations

Drinking water stations are marked on the campsites and festival grounds.

DRONES

Drones without permission are prohibited on the entire festival site! We kindly ask everyone to follow the rules.

DRUGS

Drugs are prohibited at the festival (as everywhere in Switzerland). The addiction help is available on the premises for questions about alcohol and drugs.

Food & Beverage

Gone are the days of the annoying carrying of food and drinks back and forth. In the MIGROS festival store in the Village (between campsites B and C) you can buy a wide range of food and non-food as well as cold drinks for the usual Migros prices.

In addition, together with our partners from the “Food & Beverage” sector, we offer a diverse and varied range of food products: whether “good plain” Swiss, Asian, Mexican, Italian or vegetarian – nothing will be missing. And all of it at fair prices.

Restriction on beverages:

If you want to bring your own drinks to the camping site, you may bring 3 litres of beverages to the camping area once. It is forbidden to bring glass bottles. Aluminium cans are allowed.

A 0,5l PET bottle can be taken to the festival area.

HEARING PROTECTION

Quiet music is no pleasure. Neither is music that is too loud. We stick to the existing regulation regarding maximum volume. If this is still too loud for you, you can and should protect yourself. We, therefore, distribute earplugs free of charge. Where? At the info point, at the stage pit, at exposed bars etc.

Info-Point

Our long-standing employees are available for questions or concerns of all kinds. The information stands are located at the main entrance and at the wristband control for the festival area.

It is open from Tuesday, 04th July 2023 to Sunday, 09th July 2023. info@openair- frauenfeld.ch can be contacted in advance for further information.

LOST AND FOUND

Found something? Lost something? No problem! The Lost and Found Office is located at the well-marked info point at the festival area entrance (by the wristband control).

After the festival the lost property will be handed over to the city of Frauenfeld.

Police Station Frauenfeld
St. Gallerstrasse 17
8501 Frauenfeld
Phone: +41 (0)58 345 24 60
Mail: info@openair-frauenfeld.ch

Migros Store

In the village between campsites B and C there is a Migros store, where, in addition to a wide range of food and non-food products, cold drinks are available for the usual Migros prices.

MINORS AT THE FESTIVAL

Admission to the Frauenfeld Openair is generally permitted for visitors aged 16 and over. Visitors under 16 years of age need a confirmation from their parents, which you can download here.

Children up to 12 years are admitted free of charge. Admission only when accompanied by an adult.

The VIP ticket is only available for visitors 18 years and older.

Due to local youth protection regulations (tobacco law), admission to the LaFabrik Stage and the associated concerts is from the age of 18.

MOBILE LOCKERS

We offer a certain number of lockers on the festival site. However, this number of lockers will not be sufficient for all visitors. A few weeks before the festival there will again be the possibility to book a locker online for the festival. The procedure is as follows:
1. choose a locker and book and pay online
2. you will receive a confirmation via e-mail incl. QR-Code
3. on site you will receive your assigned locker with the QR-code

NATURE RESERVE

The festival grounds are located in close proximity of a protected nature reserve. In cooperation with the responsible Supervisory Commission, we have developed extensive measures to protect this zone. We kindly ask our visitors to respect them.

PHOTOS / VIDEOS

Professional photography and video recording are only allowed in the camping area. Small digicams and smartphones may also be used in the festival area.

Wristbands

Tickets must be exchanged for a festival wristband at the entrance. This must be worn tightly around the wrist. Opened, defective or lost wristbands lose their value. The festival wristband is provided with proof of age. It will only be handed out upon presentation of an official ID (e.g. ID)!

With a festival wristband on, the festival & camping area can be left and re-entered at any time.

VISITORS WITH Disabilities

For people with disabilities, a discount is granted in the form of a 2-for-1 ticket. The accompanying person receives a free ticket. To take advantage of this offer, an IV-ID must be presented. The booking can be made by e-mail at rollstuhl@ticketmaster.ch

The festival grounds are generally wheelchair accessible. There are wheelchair-accessible toilets and a wheelchair-accessible platform with a good stage view to enjoy all the shows. These areas are also accessible for one accompanying person.  Please note that the festival takes place in an outdoor area. Depending on the weather conditions, maneuvering a wheelchair may be difficult.

Depending on the needs of wheelchair users, there will be a separate camping area, which is adapted to your needs. These areas will be accessible to one accompanying person. Sanitary facilities will be signposted. Please contact info@openair-frauenfeld.ch for more information.

If you have any further questions, please do not hesitate to contact us personally (info@openair-frauenfeld.ch). We will do our best to make your stay at Openair Frauenfeld as pleasant and accessible as possible!