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TICKET SWAP

Openair Frauenfeld 2020 postponed

You may be aware, the Swiss government has instructed a ban on large social gatherings, including concerts. In line with this guidance, this year’s Openair Frauenfeld has been postponed to 2021.

We were very much looking forward in welcoming you to OAF20, however we all need to play our respective parts to bring an end to this pandemic. On a more positive note, preparations have commenced for OAF21 where our utmost goal is to be back stronger, bigger and more enjoyable than before.

Tickets that you have already purchased can be exchanged for OAF21.

Openair Frauenfeld 2021

The Openair Frauenfeld 2021 will take place from Wednesday, 7th July to Saturday, 10th July 2021 at the racecourse in Frauenfeld (Switzerland).

Ticket-Exchange/Swap

From 5 May to 15 July 2020, you can exchange your OAF 20 ticket for an OAF 21 ticket for free. Every customer will receive an e-mail from Ticketmaster with a link + code to exchange the tickets without charge.

Procedure

Preconditions: I bought my tickets for the Openair Frauenfeld 2020 at Ticketmaster. Upgrades do not have to be converted and therefore remain valid.

1. you will receive an e-mail from Ticketmaster on 05 May
2. open the link in the e-mail
3. enter the code from the e-mail (normal price or collector ticket)
4. choose the number of tickets you want to exchange
5. you can also select the number of tickets for the OAF Forever Day
6. please log into your Ticketmaster account with your email and password
7. choose shipping and payment method and confirm your order

I have not received an email from Ticketmaster about exchanging the ticket. What do I need to do?

1. The codes and instructions will be sent to the email address saved in your Ticketmaster account. Please make sure that you have not actually received an email sent to this email account

2. Check your spam folder.

3. If you have not received an email by Friday, 8 May 2020, please have your order number ready and contact Ticketmaster Support: https://help.ticketmaster.ch/hc/en/

Additional questions?

Check our FAQ for the most frequent questions